Effective Date: June 15, 2026
GenReel (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how GenReel collects, uses, stores, and protects your information when you use our mobile application and related services.
By using GenReel, you agree to the practices described in this Privacy Policy.
We may collect information you voluntarily provide, including:
Photos, images, or videos you upload
Face images uploaded to use AI generation features
Account information (if applicable)
Email address when contacting support
User-generated content and prompts
GenReel allows users to upload face images to generate AI images and videos.
Face data is:
Used only to provide the requested AI generation features
Never used for identity recognition
Never used for advertising
Never sold or shared
Never used to train AI models
Automatically deleted within 30 days or sooner if the user deletes it manually
Users may delete uploaded content directly inside the app at any time.
We use collected information to:
Provide AI image and video generation services
Improve app performance and stability
Process purchases and subscriptions
Maintain security and prevent abuse
Analyze app usage and attribution performance
Respond to support requests
We do not sell personal data to third parties.
GenReel uses self-hosted AI models operated by us directly.
We do not use third-party AI providers for image or video generation.
Uploaded content is processed only for the functionality requested by the user.
GenReel uses limited third-party services for analytics, attribution, performance, and content delivery, including:
Firebase
Singular
CDN services
These services may collect technical information such as:
Device identifiers
App interaction data
Crash reports
Performance metrics
Advertising attribution information
GenReel may request permission for App Tracking Transparency (ATT) where required by applicable platforms or laws.
GenReel may offer:
In-app purchases
Auto-renewable subscriptions
Payments are processed securely through Google Play. We do not directly collect or store payment card information.
Subscription management and cancellation can be handled through your Google Play account settings.
We retain user data only as long as necessary to provide services.
Uploaded content and related processing data are retained for no longer than 30 days
Users may manually delete their data earlier within the app
Deleted data is removed from our systems within a reasonable period
Users may delete their account and associated data by:
Going to:App → Settings → Delete Account
or by contacting:
Email: mylovebdhafiz@gmail.com
Upon verified deletion requests, associated personal data will be deleted within a reasonable timeframe unless retention is required by law.
GenReel is not intended for children.
We do not recommend use by individuals under the age of 18. If we become aware that a child has provided personal information in violation of applicable laws, we will take steps to delete such information.
We implement reasonable technical and organizational measures to protect user data against unauthorized access, loss, misuse, or disclosure.
However, no method of electronic storage or transmission is completely secure.
Depending on your jurisdiction, you may have rights to:
Access your data
Correct inaccurate data
Delete your data
Withdraw consent where applicable
You may contact us to exercise these rights.
Your information may be processed and stored on servers located outside your country or region. We take reasonable measures to protect data during such transfers.
We may update this Privacy Policy from time to time. Updated versions will be posted within the app or associated listing pages.
Continued use of GenReel after changes become effective constitutes acceptance of the updated policy.
If you have any questions or privacy-related requests, please contact:
GenReel Support Email: mylovebdhafiz@gmail.com